Call Center Provider / Customer Service Operator

Posted: January 18, 2013 in Technology

TELKOMSEL
a. Kartu Halo: 133
b. Simpati dan As :
– 155 (gratis)
– 188 (contact center 24jam / berbayar)
Sedangkan untuk call center local, hubungi Customer Care On-Line Wilayah Lokal :
a. Medan (061 – 457 8811)
b. Jakarta (021 – 5291 9811)
c. Bandung (022 – 415 0811)
d. Surabaya (031 – 840 3811)
Atau nomor akses nasional : 0807 1 811 811
Website : http://www.telkomsel.com
email : cs@telkomsel.co.id
Cek Pulsa :
– *888# (Simpati, As)
– ketik HC ON ke 333 (Kartu Halo)
Cek Pemakaian Terakhir : *887#
Cek Bonus : *889#

XL-AXIATA
a. Bebas dan Jempol : 817 (350/call)
b. Xplor : 817 (free)
c. Via PSTN :
– (021) 5795 9817
– (021) 5795 9818
Layanan Internet :
– Website : http://www.xl.co.id
– Korporat : http://www.xl.co.id/Korporat/tabid/54/Default.aspx
– XL Prabayar : http://www.xl.co.id/XLPrabayar.aspx
– XL Pascabayar : http://www.xl.co.id/XLPascabayar.aspx
– XL Life Portal : http://life.xl.co.id
Blackberry : http://www.nyambungterus.com
email : customerservice@xl.co.id
Cek Pulsa :
– Bebas : *123#
– Jempol : *123#
– Xplor : *108# (cek limit)

INDOSAT
a. Via PSTN :
– (021) 5438 8888
– (021) 3000 3000
– (021) 3011 1111
b. Matrix & StarOne : 111 (free)
c. Mentari :
– 222 (free)
– 100 (Rp.400/call)
d. IM3
– 300 (free)
– 100 (Rp.400/call)
e. Fax : (021) 5449 9501 – 06
Cek Pulsa :
a. Mentari & StarOne : *555#
b. IM3 : *338#
Website :
a. http://www.indosat.com
b. IM3 : http://www.indosat.com/im3
c. Matrix : http://www.indosat.com/matrix
d. Mentari : http://www.indosat.com/mentari
e. StarOne : http://www.mystarone.com
email :
a. IM3 : icare@indosat.com
b. Matrix & Mentari : customer_service@indosat.com
c. StarOne : support@mystarone.com

THREE
a. Kartu Three : 123
b. Operator lain : 0896 4 400 123
Cek Pulsa : *111*1#
Website : http://www.three.co.id
email : 3Care@three.co.id

ESIA
a. Esia : *999
b. Call Center : *999 (Rp.500/menit)
c. PSTN :
– (021) 9100 9999 : Jabodetabek
– (022) 9100 9999 : Bandung
– (031) 9100 9999 : Surabaya
– (0341) 990 9999 : Malang
– (024) 9100 9999 : Semarang
– (0271) 910 9999 : Solo
– (0274) 910 9999 : Yogyakarta
– (061) 9100 9999 : Medan
– (0751) 990 9999 : Padang
– (0361) 990 9999 : Denpasar
– (0721) 990 9999 : Lampung
– (0778) 910 9999 : Batam
– (0711) 910 9999 : Palembang
– (0761) 980 9999 : Pekanbaru
– (0411) 910 9999 : Makassar
– (0511) 910 9999 : Banjarmasin
Pembelian produk Esia: 9100 1234
Cek Pulsa : *555#
Website : http://www.myesia.com

AXIS
Axis : 838
Cek Menu : *123#
Cek Pulsa : *888#
Cek Pemakaian Terakhir : *887#
Cek Bonus/Paket SMS : *889#
Website : http://www.axisworld.co.id
email : cs@axisworld.co.id

FLEXI
Flexi : 147
Cek Pulsa : *99 / *99#
Website : http://www.telkomflexi.com

SMART
a. Smart : 881 (free)
b. Customer Care Smart :
– Khusus Pelanggan Prabayar : 882 (Rp.100/call)
– Tarif Normal : 088 11 22 33 44
– Jakarta : (021) 319 222 77
– Fax : (021) 319 00 303
Website : http://www.smart-telecom.co.id
email : customercare@smart-telecom.co.id
Address :
PT. Smart Telecom
Jl. H. Agus Salim No.45
Kel. Kebon Sirih, Menteng
Jakarta Pusat 10340
PO BOX 7006/JKP.SA

FREN
a. Fren : 888
b. PSTN : 0888 185 6868
Cek Pulsa : 999
Website : http://www.mobile-8.com
email : customer_care@mobile-8.com

CERIA
Call Center Ceria :
a. 888 (free)
b. 878 (Rp.110/call)
c. 0828 1700 1700

HEPI
Call Center Hepi : 888

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